General Terms and Conditions of Service

This is a legal agreement ("Agreement") between you and yiwodofo.com ("yiwodofo", “us”, “our”, or “we”), which may be contacted at P.O. Box 19149, Accra-North, Ghana.

This Agreement applies to the access and use of the yiwodofo websites, yiwodofo.com, including each website’s mobile and online versions (each, a “Website” or the “Websites”) and to the download and use of any of our applications (including iOS and Android applications) (the ”Applications”), and registration to or use of any of the services provided by us through the aforementioned platforms (collectively, with the Websites and Applications, each, a “Service” or the “Services”). By using any of the Services, you agree to, and are bound by, these terms and conditions of service of this Agreement (including the Privacy Policy) for as long as you continue to use the Services. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT USE THE SERVICES. Your use of, or participation in, certain Services may be subject to additional terms, and such terms will be either listed in this Agreement or will be presented to you for your acceptance when you sign up to use such    Services and which are incorporated into and form part of this Agreement.

The yiwodofo Services consist of the following, without limitation: a Service for single people seeking romantic relationships (the “Singles Service”), a content Service such as yiwodofo Advice, containing articles about and related to relationships, and any additional services currently offered or which will be offered in the future by or on behalf of yiwodofo. yiwodofo may offer new services or revise any of the Services, at its discretion, and this Agreement will apply to all additional services or revised Services. yiwodofo also reserves the right to cease offering any of the Services.

This Agreement is subject to change by yiwodofo in its sole discretion at any time. We will notify you of any such changes by posting an updated version of the Agreement on this page. Your continued use of the Services after the posting of revisions to this Agreement will constitute your acceptance of such revisions. Please consult the end of this Agreement to determine when the Agreement was last revised.

1. Eligibility
   1. Minimum Age.You must be at least 18 years old to register for the Services. By using the Singles Service, you represent and warrant that you are at least 18 years
   2. Marital Status.By registering to use or using the Singles Service, you represent and warrant that you are single or (if legally married) separated. If you are married and not separated, you may not register to use or use the Singles
   3. Criminal History.By requesting to use, registering to use, and/or using the Singles Service, you represent and warrant that you have never been convicted of a felony (or other indictable offense) and/or are not required to register as a sex offender with any government entity. YIWODOFO DOES NOT CURRENTLY CONDUCT CRIMINAL BACKGROUND SCREENINGS ON ITS MEMBERS. However, to the extent permissible by applicable law, yiwodofo reserves the right to conduct any criminal background checks, at any time and using available public records, to confirm your compliance with this BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY AUTHORIZE ANY SUCH CHECK IF IT IS LEGALLY PERMISSIBLE IN YOUR JURISDICTION.
   4. Meeting Matching System Criteria.The Singles Service requires your completion of the Compatibility Quiz for yiwodofo to find highly compatible potential partners. yiwodofo will not be able to provide partner suggestions to users who have not completed the compatibility quiz.
2. Use of the Services. As a user of any of the services (a "registered user"), you agree to the following:
   1. Basic It is free to register for the singles service, which may be used by you at no cost (“basic membership”). Once you have registered by providing preliminary information (including email address and password), you will be asked to answer a scientifically-based compatibility quiz which has been structured by reference to specific psychological criteria. The results of the compatibility quiz as well as comprehensive statistical comparative data are used by yiwodofo to automatically create your individual personality profile. Your personality profile will then be integrated into the yiwodofo database. Once in our database, your personality profile is (through an automated process) matched up to the profiles of other yiwodofo members, which enables yiwodofo to determine your compatibility with those members. Using this information, yiwodofo will send you partner recommendations, which will appear in your online profile and be sent via email. This information will be provided to you as a condensed profile of the other compatible members, each containing a short description of the member, your compatibility score, along with their primary profile photo. Please note that, as a basic member, you will generally only be able to view blurred versions of other users’ profile photos. However, you may be able to see an unblurred version of their primary profile photo in some instances, at Our discretion. As a basic member, you may send an unlimited number of predefined communications (for example, a smile) to other users subject to the terms of this agreement; however, you will only have a limited ability to send and read personalized messages. Please note that we may limit the number of predefined communications that you can send if required to protect our members and to secure our service as further set out in this agreement. As a basic member, you will not receive a copy of your personality profile, but you may purchase a pdf copy of the personality profile for the price listed on the service at the time of purchase. 

      In addition, in some countries, yiwodofo offers for purchase virtual goods to extend rights of use, in particular, of a basic membership (e.g., match unlocks as described in section 2(b)(ii)).

   2. Premium membership and virtual goods. The singles service includes services subject to a fee, including a premium membership option and, in some locales, virtual goods that extend the rights of use in your basic membership (collectively, “paid-for services”). Paid-for services offer features not generally available under a basic membership. Please note that concluding a contract with yiwodofo for paid-for services is subject to the respective payment service provider verifying and processing the purchase.
      1. Premium membership: if you purchase a premium membership, you will regularly receive updated partner suggestions from yiwodofo in your online profile and via email. These will be updated to include new members who have been added to our database since you became a premium member. As a premium member, you will be able to see unblurred photos of other users (primary and any additional photos), contact and initiate communication with other users (including video chat), conduct searches for potential partners based on specific criteria and respond to their communications without restriction (including video chat). Please note that we may still limit the number of communications that you can send if required to protect our members and to secure our service as further set out in this agreement. Yiwodofo will also provide each premium member his or her personality profile as a pdf file by email.
      2. Virtual goods: the purchase of virtual goods (e.g., match unlocks) is subject to a charge. Virtual goods can be used for individual services or for certain features in one's own profile. For example, match unlocks can be used to unlock profile pictures for individual matches and unlimited communication in accordance with these terms and conditions. Yiwodofo reserves the right to place limitations and other conditions on the offer of virtual goods, at our discretion. Match unlocks may not be available in your locale.

      3. Additional terms applicable to match unlocks:

         • Your use of match unlocks is subject to clause 2(l) of these terms and
         • Match unlocks are linked to and stored in your basic membership They cannot be transferred to a premium membership or to
         
         

         Other members, nor can they be traded in, exchanged for money, or used to settle outstanding payments.

         • If you purchase a premium membership, any unredeemed match unlocks pause until your premium membership ends and your account reverts to a basic
         • Match unlocks expire either four (4) years after purchase or two (2) years of inactivity on your account, or if you direct us to delete your data, whichever is
         • If you and the profile you have chosen to unlock are already able to communicate without limitation, using a match unlock will only enable you to view all their posted photos.
   3. Payment. When making a purchase, you will be asked to supply certain payment information, including information regarding your billing account (e.g., via credit card, debit card, or paypal account number). You agree that all information that you provide to us will be accurate, complete and current. You further agree that our payment processing service provider(s) may store and communicate with your financial institution via a “network Token” (a unique personal identifier used only for billing purposes) to facilitate your payments. For more information about tokenization, please see our payment processor’s explanation on its website. You agree to pay all valid charges incurred by you or any other user of your account (including all installment payments and/or fees, if applicable), any applicable taxes on your purchase, and/or any additional fees for the use of any payment mechanism or account connected to your purchase, including any processing charges relating to same.

   4. To become a premium member, you will be required to pay a subscription fee. All prices listed by us on the service are offered in the displayed currency and exclude applicable taxes and duties. Yiwodofo currently offers 6, 12, and 24-month premium memberships which automatically renew for consecutive 12-month terms (or other term lengths, as agreed by you during the purchase process) unless prohibited by applicable law.

      Cancellation of auto-renewal must be initiated at least 24 hours before the end of your current term. If a scheduled payment using the billing account or credit or debit card associated with your subscription is attempted and declined for any reason, our payment processor will automatically reschedule the payment until the amount due is paid in full. If these attempts fail and/or the issue(s) cannot be resolved by contacting the account and/or card issuer, we will notify you via email using the email address associated with your account, and we may suspend or terminate your subscription until any outstanding payments are successfully processed. However, you acknowledge and agree that we may first attempt to obtain updated billing information, including but not necessarily limited to credit or debit card numbers and/or expiration date information from your card issuer, and that we will update this information in your account and use such information to process future payments. By subscribing, you authorize us and our payment processors to store and/or transfer your payment details and all other relevant information as needed to facilitate the processing of payments. You may select to purchase a plan in one upfront payment or in installments, if applicable. You agree and authorize us to charge you 

      Applicable sales or other related taxes to which your subscription may be subject, which is subject to change and may vary by your place of residence at the time of subscription.

      Installment plans may be subject to additional terms and conditions, which will be consented to at the time of purchase.

   5. Access to services and paid-for services using non-yiwodofo services. You may download the yiwodofo mobile application and make purchases using your apple id or Google account (each, a “non-yiwodofo service”) and use the application on your iphone or android mobile device. Any paid-for services purchased through a non-yiwodofo service will be charged by the non-yiwodofo service and will be subject to the terms of your selected purchase and/or subscription, as well as the applicable terms of service of the Non-yiwodofo service. If you are eligible for a refund for a payment processed by a non- yiwodofo service, such refund will be processed by apple or google. Additional information on cancellation is provided in section 12 of this agreement.

   6. Premium memberships purchased through non-yiwodofo services are subject to the payment terms agreed upon by you upon subscription. To cancel auto-renewal or terminate a premium membership purchased through a non-yiwodofo service, you must access your non-yiwodofo service account and follow the prompts and instructions for cancellation on the applicable service or contact the applicable service directly.

   7. Exclusive use. Your account is for your personal use only. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity, except if previously agreed to by us. You acknowledge that yiwodofo is not responsible for third-party access to your account that results from theft or misappropriation of your usernames and
   8. Geographic limitations. The services are intended for use in the united states, australia, and However, please note that yiwodofo also provides the ability to register for the services in certain other countries, and you may search for and receive partner suggestions of members located in such countries. Yiwodofo reserves the right to not provide or stop providing the services in any jurisdiction at any time in its sole discretion. You will only use the services in a manner consistent with this agreement and any and all applicable local, state, national and international laws and regulations, including, but not limited to, united states export control laws. By using the services, you represent that you have not been designated by the united states government as a "specially designated national" or other person to whom the provisions of the services are prohibited, and that you are not located in a country that is subject to embargo by the united states government. Registration for, and use of, the services is void where prohibited by any such laws or regulations. You are responsible for determining whether the use of the services is legal in your jurisdiction.
   9. Information submitted. To the extent permitted by law, you are solely responsible for, and assume all liability regarding, (i) the information and content you contribute to the services; (ii) the information and content you post, transmit, publish, or otherwise make Available (hereinafter "post") through the services; and (iii) your interactions with other registered users through the services. You warrant and represent that all information provided to yiwodofo through our services or otherwise will be truthful, accurate, and complete, and will be submitted only for lawful purposes. Details of how yiwodofo may use information you provide or post which is personal to you are set out in our privacy policy.
   10. Risk assumption and precautions. You assume all risk when using the services, including but not limited to all of the risks associated with any online or offline interactions with others, including dating. You agree to take all necessary precautions when meeting individuals through the singles service. In addition, you agree to review and follow the recommendations set forth in yiwodofo's safety tips, which is available at the bottom of all pages of the singles
   11. No guarantees. Yiwodofo may not be able to provide partner suggestions for everyone seeking to use its services. Further, yiwodofo makes no guarantees as to the number or frequency of partner suggestions or matches through the singles service, or to users’ ability, desire or criteria to communicate with other users. You understand that yiwodofo makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the singles service or as to the conduct of such individuals.
   12. Reporting of violations. You will promptly report to yiwodofo any violation of the agreement by others, including but not limited to, registered users.
   13. Content removal. Yiwodofo reserves the right, but has no obligation, to monitor the information or material you submit to the services or post in the public areas of the Yiwodofo will have the right to remove any such information or material that in its sole opinion violates, or may violate, any applicable law or either the letter or spirit of this agreement or upon the reasonable request of any third party. Yiwodofo further reserves the right to remove partner suggestions or matches previously delivered to you, in its reasonable discretion, in order to assure that you have a quality experience on the services. Yiwodofo may also automatically delete unanswered messages sent by or to profiles that have been identified as spam or romance scamming or have otherwise deleted.
   14. Posting and communication restrictions. Every user is obligated to observe the community guidelines and not misuse the service. In particular, you will not post, transmit to other users, communicate any content (or links thereto), or otherwise engage in any activity on or through the services, that:
       1. Promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
       2. Is intended to or tends to abuse, harass, threaten or intimidate any other users of the services;
       3. Is defamatory, intentionally inaccurate, abusive, obscene, profane, offensive, sexually charged, obscene or otherwise objectionable or unlawful;
       4. Infringes the intellectual property right of yiwodofo or any third party including copyright in and to content (e.g., music, movies, videos, photographs, images, software, literary works, );
       5. Contains video, audio photographs, or images of another person;
       6. Promotes or enables illegal or unlawful activities, such as instructions on how to make or buy illegal weapons or drugs, violate someone's privacy, harm or harass another person, steal someone else’s identity, create or disseminate computer viruses, or circumvent copy-protect devices;
3. Proprietary Rights
4. User Information
5. Links to Third-Party Websites / Dealings with Advertisers and Sponsors
6. Disclaimer of Warranties and Conditions
7. Limitation of Liability
8. Indemnification
9. Complaints / Law Enforcement Contact
10. Communication and Privacy
11. Term and Termination
12. Cancellations & Account Holds
13. Governing Law & Venue
14. Arbitration Agreement, Class Action Waiver and Jury Trial Waiver
    1. 1. Purpose: This section 15 of the Agreement (henceforth referred to as “Arbitration Agreement”) facilitates the prompt and efficient resolution of any Disputes that may arise between you and yiwodofo. Arbitration is a form of private Dispute (as defined below) resolution in which parties to a contract agree to submit their Disputes and potential Disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such Dispute(s) decided in a lawsuit, in court, by a judge or jury
          
          Please read this Arbitration Agreement carefully. It provides that all Disputes between you and yiwodofo shall be resolved by binding arbitration. Arbitration replaces the right to go to court. In the absence of this Arbitration Agreement, you may otherwise have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). Entering into this Arbitration Agreement constitutes a waiver of your right to litigate claims in court and all opportunity to be heard by a judge or jury. There is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this Arbitration Agreement and can award the same damages and relief as a court (including attorney’s fees, if otherwise authorized by applicable law).For the purpose of this Arbitration Agreement, “yiwodofo” means yiwodofo, and its parents, subsidiaries, and affiliated companies, and each of their respective officers, directors, employees, and agents. The term “Dispute” means any dispute, claim, or controversy between you and yiwodofo regarding any aspect of your relationship with yiwodofo, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, gross negligence or reckless behavior), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Arbitration Agreement (with the exception of the enforceability of the Class Action Waiver in this Arbitration Agreement). “Dispute” is to be given the broadest possible meaning that will be enforced.
          
          YOU AND YIWODOFO EACH AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS ARBITRATION AGREEMENT.

        

15. General Provisions
    • Right to Seek Injunction. Violation of this Agreement may cause yiwodofo irreparable harm, and therefore agree that yiwodofo will be entitled to seek extraordinary relief in court, including but not limited to temporary restraining orders, preliminary injunctions and permanent injunctions without the necessity of posting a bond or other security, in addition to and without prejudice to any other rights or remedies that yiwodofo may have for a breach of this

     

    • This Agreement, which you accept upon registration for the Services, the Privacy Policy located on the Services, and any applicable payment, renewal, additional Services terms, comprise the entire agreement between you and yiwodofo regarding the use of this Service, superseding any prior agreements between you and yiwodofo related to your use of the Services (including, but not limited to, any prior versions of this Agreement). The FAQ's found on the Services are for informational purposes only and are not deemed to be part of this Agreement. Unless otherwise explicitly stated, the Agreement will survive termination of your registration to the Services. The failure of yiwodofo to exercise or enforce any right or provision of this Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is held invalid, the remainder of this Agreement will continue in full force and effect. The section titles in this Agreement are for convenience only and have no legal or contractual effect.
16. Digital Millennium Copyright Act Notice

    • If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Services, please notify yiwodofo's copyright agent, as set forth in the Digital Millennium Copyright Act of 1998 (DMCA). For your complaint to be valid under the DMCA, you must provide the following information in writing:

      1. An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
      2. Identification of the copyrighted work that you claim is being infringed;
      3. Identification of the material that is claimed to be infringing and where it is located on the Services;
      4. Information reasonably sufficient to permit yiwodofo to contact you, such as your address, telephone number, and email address;
      5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
      6. A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
      
      

      The above information must be submitted to the following DMCA Agent:
      Designated Copyright Agent yiwodofo,

      P.O. Box 19149, Accra - North, Ghana copyright@yiwodofo.com (only copyright-related notices will be accepted at this email address. All other inquiries or    requests will be discarded.)

17. Revision Date